Qualifications

· Talented sales/marketing professional with more than 14 years of experience in various healthcare related arenas.

· Expertise in prospecting and cold calling, new client development, account management, market trend analysis, special presentations, and customer service.

· Experienced in coordinating special events, staff training and development, budget forecasting, human resources, and employee supervision.

· Highly skilled in forging profitable relationships with clients resulting in increased sales and profitability.

· Superior communication, intuitive, interpersonal, multi-tasking, organizational, problem solving, and leadership skills.

· Excel in both independent and team work environments.

· Energetic, innovative, flexible, and self-motivated team player.

· Proficient in the use of computer applications including MS Word, Excel, PowerPoint and Word Perfect.

Education
Henry College - ****, PA
M.A., Labor Relations 5/02

State College - ****, PA
B.S., Behavioral Science 1988

Affiliations
 > NAACP - Health Committee
    Chair
 > Junior League
 > Alpha Kappa Alpha Sorority

Professional Experience

Pharm Corp. - ****, FL
Pharmaceutical Representative, 1/01-Present
Promote pharmaceutical products to Ob-Gyn, Family Practice, Internal Medicine and Urology physicians including Activella, Dertol La., Lunelle, Cleocin, Vagefeim and Depo-Provera to address hormone replacement and overactive bladder syndrome. Develop thought leaders and local advocates; proactively enlarge market share. Manage hospital accounts and utilize broad disease management and product knowledge to generate sales. Serve as liaison with physicians to educate them on the latest medication products available to their patients. Conduct product discussions at district/regional meetings, orchestrate Medical Education Programs for physicians, and establish screening programs for overactive bladder patients.
  > Generated annual sales of $1.9 million.

Johnson Laboratories, Inc. - ****, FL
Professional Pharmaceutical Products Representative, 1/00-12/00
Marketed pharmaceutical products including Rocephin, Xenical, Tamiflu, and Demadex. Educated physicians on the newest medications available.  Forged key relationships with pharmacy directors and Family Practice, Internal Medicine, and Ob-Gyn physicians. Acquired 120% of the overall market share for Rocephin. Expanded Rocephin formulary status as the antibiotic of choice for the Howard Health Center.  Increased the number of physicians prescribing Xenical in the central FL area.  Developed direct to consumer programs to increase obesity awareness.
  > Recipient of an award for *** School District initiative.

Highland / Medicare Electronic Services - ***, FL
EDI Marketing Analyst, 11/97-12/99
Sold Highland billing software to physicians for electronic Medicare billing.  Acquired four new accounts within the first month; consistently exceeded appointment quotas by 300%. Developed and executed strategic sales and marketing business plans resulting in a 30% increase in enrollment. Promoted positive customer relations with various healthcare providers and government officials.  Cited for superior sales/marketing skills.
  > Received Customer Service and Employee of the Month awards.

Florida Blue Shield - *****, FL
Supervisor, 12/88-11/97
Managed the utilization and review department, investigated organizations and individuals for potential fraud and abuse of Medicare programs.  Testified during court hearings, worked closely with the Office of the Inspector General.  Supervised staff and managed the processing of claims and letters from beneficiaries, providers and government officials related to Medicare Part B programs.  Collaborated with department heads and team leaders to develop a management-training program for new employees. Assisted with short and long-range policy development.